What are the advantages of registering for the MUGI system (MUGI private sezione)?

• On long-distance allenatore tickets purchased at Pesatura buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the tagliando office.

How do Volte register for the MUGI system?

Website (Access your account > Private settore) / Mugi APP (My settings > Private dipartimento) Sicuro see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as a user of the system. Puro do this, go esatto the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident https://glory-casinos.com/it/ permit/Passport, phone n?, postcode and ed-mail address). Your password will be anche-mailed to you, and you can then log on and carry out most operations. Registration is per card (not per user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out strada the Private Dipartimento: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Volte check how many journeys Volte have made?

Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Settore of the website. You can also check the last four movements and journeys made with the card at any sommita-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.

Where can Rso primo posto up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
• Insecable public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren scontrino machines and buono offices.
• Automatic culmine-up machines at the pullman stations in Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic primo posto-up machines at Artere of Liberty 20, Donostia (on the corner of Txurruka street).
• On-line, inizio the private reparto of the website, providing you are verso registered user.

How much credit can I load onto my card?

You can primo posto up from �5 puro a maximum of �300, in multiples of �5. For on-line operations the maximum vertice-up is �100.

How and when do on-line sommita-ups become available for use?

On-line primo posto-ups carried out before h are available from h the next day, and top-ups made after h take an insolito day onesto become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Misurazione scontrino offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.

*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.